Shopify POS Staff Management
Control who can do what in your POS. Staff PINs for secure access, role-based permissions, sales attribution, and performance tracking. Full features require POS Pro.
Staff Management Capabilities
Every staff member gets appropriate access and accountability. Configure permissions by role, track sales by person, and maintain security.
Each staff member logs in with a unique PIN. Identifies who made each transaction. Quick switching between users during shifts.
Requires POS Pro
- 4-digit PIN access
- Fast user switching
- Transaction attribution
Define what each role can access. Cashiers process sales, managers handle refunds and discounts, admins configure settings.
Requires POS Pro
- Custom role creation
- Granular controls
- Multiple roles per location
Every sale linked to the staff member who made it. Track individual performance, identify top sellers, and calculate commissions.
Requires POS Pro
- Per-staff sales reports
- Commission tracking
- Performance comparison
Control who can apply discounts and to what limit. Prevent unauthorized price reductions. Manager approval for large discounts.
Requires POS Pro
- Percentage limits
- Manager override
- Discount reporting
Staff clock in and out through POS. Track hours worked per employee. Export data for payroll processing.
Requires POS Pro
- Clock in/out
- Hours reporting
- Payroll export
Compare staff performance side by side. Sales totals, transaction counts, average order value, and items per sale.
Requires POS Pro
- Sales leaderboards
- Trend analysis
- Custom date ranges
Permission Categories
Granular control over every POS action. Assign permissions to match each role's responsibilities.
- Process sales
Complete checkout transactions
- Apply discounts
Add percentage or fixed discounts to orders
- Process refunds
Return items and issue refunds
- Void transactions
Cancel in-progress sales
- View reports
Access sales and staff reports
- Manage cash drawer
Open drawer, perform cash drops
- Adjust inventory
Modify stock counts
- Manage staff
Add/edit staff PINs and roles
Staff Features: POS Lite vs Pro
Most staff management features require POS Pro subscription.
Staff Management FAQ
Common questions about staff features in Shopify POS.
Need Help Configuring Staff Access?
We configure staff roles, permissions, and workflows during implementation. Your team is set up for success from day one.