Troubleshooting, optimisation, upgrades, and ongoing support for existing Shopify POS users. Someone who knows the system to call when you need help.
You're already using Shopify POS. Maybe you set it up yourself, maybe someone else did. It works, mostly. But something's not right, or you know it could work better.
Maybe you're ready to upgrade from Lite to Pro. Maybe inventory isn't syncing properly. Maybe you just have questions and Shopify support isn't cutting it.
This service is for existing Shopify POS users who need expert help, whether that's fixing a specific issue, optimising their setup, or having someone reliable to call when things go sideways.
From quick fixes to ongoing partnerships. Different levels of support for different needs.
Something's not working right. Transactions failing, sync issues, hardware problems, integration errors. We diagnose and fix.
Ready to move from POS Lite to Pro? We configure staff permissions, advanced inventory, and Pro features properly.
Your POS works, but it could work better. We audit operations and suggest improvements to save time and reduce errors.
Health check of your Shopify POS setup. We identify configuration issues, unused features, and optimisation opportunities.
Adding or fixing integrations with accounting, marketing, or other systems. Xero, Klaviyo, and custom connections.
Priority access when you need help. Monthly retainer for businesses that want a reliable contact for POS questions.
POS Lite got you started, but now you need more. Staff permissions, advanced inventory, better reporting. POS Pro unlocks these features, but they need proper configuration.
We will tell you whether the upgrade is worth it for your store before you commit to it.
If your needs go beyond support and optimisation.
If you're expanding to additional retail locations.
Multi-Location Shopify POS SetupIf your setup needs more than optimisation, a fresh start.
Book a Shopify POS ConsultationEvery service we offer, from setup and migration to hardware and integrations.
Shopify POS ServicesHow support and optimisation engagements work.
Tell us what's going on and we'll figure out the best way to help, whether that's a quick fix or ongoing support.
